For any faculty member that requires technical assistance with software or hardware, please access the ServiceNow portal below. Either one of our on-site technicians or a member of our BOCES team will assist you as soon as possible. Please call 716-821-7171 to reach the service desk directly.
You may wish to utilize these services for reasons that include but are not limited to:
- Login difficulties (computer, website, Google, ServiceNow, etc.)
- Chromebook Logins (Teachers or Students)
- Software troubleshooting
- New installation of software
- New hardware hookup (not including mounting, moving of furniture/equipment, or running new cables)
- Harware troubleshooting
If faculty or students need assistance with instructional technology, you may reach out to your building Technology Liaisons or the Director of Technology.
